TERMS AND CONDITIONS
These terms and conditions (the "Terms and Conditions") govern the use of https://tradzi.co.nz (the "Site"). This Site is owned and operated by CARHAY Interactive Ltd. This Site is a labeled as a SAAS (Software as a Service) service and is intended for use as such.
The Tradzi marketplace, will be referenced by ("Tradzi"). A user of our Site, will be referenced by ("you"). By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.
THESE TERMS AND CONDITIONS CONTAIN A DISPUTE RESOLUTION CLAUSE THAT IMPACTS YOUR RIGHTS ABOUT HOW TO RESOLVE DISPUTES. PLEASE READ IT CAREFULLY.
Intellectual Property
Content published and made available on our Site is the property of CARHAY Interactive Ltd. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.
Acceptable Use
As a user of our Site, you agree to use our Site legally, not to use our Site for illegal purposes, and not to:
If we believe you are using our Site illegally or in a manner that violates these Terms and Conditions, we reserve the right to limit, suspend or terminate your access to our Site. We also reserve the right to take any legal steps necessary to prevent you from accessing our Site.
Accounts
When you create an account on our Site, you agree to the following:
We reserve the right to suspend or terminate your account if we suspect that you are using our Site illegally or if you violate these Terms and Conditions.
Sale of Goods And Services
These Terms and Conditions govern the sale of goods and services available on our Site.
The following goods are available on our Site:
The following services are available on our Site:
The services will be paid for in full when the services are ordered.
These Terms and Conditions apply to all the goods and services that are displayed on our Site at the time you access it. This includes all products listed as being out of stock. All information, descriptions, or images that are provided about any goods and services are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all goods and services listed on our Site. You agree to purchase goods and services from our Site at your own risk.
We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, you will receive a refund amount equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund from any seller.
Subscriptions
Depending on their payment method, a User's subscription may not automatically renew. Therefore it is the responsibilty of the User to ensure their account is paid on time to avoid temporary suspension of their account. Users will be notified before their next payment is due by means of an invoice and must authorise that payment in order for their subscription to continue. If a User's account is temporarily suspended for non-payment, access to our tracking services will immediately be suspended until such time that the User's account, and any outstanding balance, is paid and up to date.
To cancel your subscription, please follow these steps: Users may cancel their subscription at any time, with no penalties or fees, and their access to the service will remain intact until their subscription term comes to an end.
Liabilities
The Site and CARHAY Interactive Ltd accept no liability or responsibility for any damage, theft, loss or penalties as a result, to a User's item while using the Site's services. During such time where the User's account is temporarily suspended, for any reason whatsoever, or the User's item(s) is/are lost, the Site and its owners are not liable for any damage, theft, loss or penalties as a result. The Site and CARHAY Interactive Ltd does not guarantee the recovery of the item(s) a result from theft. In the unlikely event of loss of contact with a seller, The Site and CARHAY Interactive Ltd accept no liability or responsibility for any damage, theft, loss or penalties as a result.
Payments
We currently accept the following payment methods:
We may also accept the following payment methods in future (clients will be notified should these payment options become available):
When you provide us with your payment information, you authorise our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorise us to charge the amount due to this payment instrument.
If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.
Installation of the VTD(vehicle tracking device)
When you purchase an item via our Site, the process will be as follows:
Sellers will arrange for pickup or delivery of your item as soon as reasonably possible, depending on your location. Delivery times may vary due to unforseen circumstances. Please note that most delivery dates & times do not include statutory holidays. Alternative arrangements would then need to be made directly with the seller of the item purchased.
You are required to provide us with a complete and accurate address where the item is to be delivered to, including the name of the recipient. We are not liable for the late delivery of your goods to the incorrect address or person of contact as a result of you providing us with inaccurate or incomplete information.
Refunds
Refunds for Goods Purchased
Refund requests must be sent directly to the seller that the item was purchased from.
Returns
Returns must be initiated via email. To return an item, please follow the following procedure:
Contact the seller directly via email.
Package the goods with a note stating why you are returning them and return them to the seller. Kindly note that you are responsible for all return-related fees, not the seller.
Consumer Protection Law
Where the Consumer Gurantees Act 1993, the Contract and Commercial Law Act 2017, or any other consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.
Limitation of Liability
CARHAY Interactive Ltd. and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.
Indemnity
Except where prohibited by law, by using this Site you indemnify CARHAY Interactive Ltd. and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.
Applicable Law
These Terms and Conditions are governed by the laws of New Zealand.
Dispute Resolution
Subject to any exceptions specified in these Terms and Conditions, if you and CARHAY Interactive Ltd. are unable to resolve any dispute through informal discussion, then you and CARHAY Interactive Ltd. agree to submit the issue before a mediator. The decision of the mediator will not be binding. Any mediator must be a neutral party acceptable to both you and CARHAY Interactive Ltd.
Notwithstanding any other provision in these Terms and Conditions, you and CARHAY Interactive Ltd. agree that you both retain the right to bring an action in small claims court and to bring an action for injunctive relief or intellectual property infringement.
Severability
If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.
Changes
These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.
Contact Details
Please contact us if you have any questions or concerns.
Our contact details are as follows:
______________________________________
Phone: 0210 259 3324
Email: info@tradzi.co.nz
Location: Tawa, Wellington, 5028, New Zealand.
You may also contact us through the feedback form available on our Site.
Effective Date: 1st day of February, 2026
Date Updated: 1st day of February, 2026